Our Staff

Scott Harlow, HIS

Scott Harlow, HIS

Hearing Aid Specialist & Regional Office Manager

Scott Harlow joined Starkey HearCare in 2019 as a Hearing Aid Specialist in Clearwater Florida. In June 2020, he was promoted to Regional Manager, covering Central and SW Florida. In his free time Scott enjoys spending time doing anything associated with the water, swimming, boating or just hanging out at the beach.

Wayne Stephenson, HAS, BC-HIS

Wayne Stephenson, HAS, BC-HIS

FL Hearing Aid Specialist, Board Certified Hearing Instrument Specialist

Wayne Stephenson is an Arizona native who recently moved to Cape Coral, Florida with his wife and children. He currently works in the Cape Coral and Punta Gorda offices as a Hearing Aid Specialist. From an early age, Wayne was intrigued by how his grandfather’s hearing aids functioned and helped him hear better. What started out as curiosity later turned into a passion for helping those who struggle with hearing loss. He completed his undergraduate degree from Arizona State University where he received the Outstanding Graduate Award from the College of Letters and Sciences. While going to school, Wayne performed an internship with a local Audiologist. Wayne loves seeing the positive changes that come from hearing aids and is dedicated to meeting the hearing needs of each of his patients.

Cheryl Hall

Cheryl Hall

Patient Services Coordinator

I am originally from Ohio, but I came to Florida at the age of three and grew up in this area. I have had the pleasure of working in the banking field for 23 years and switched to medical billing for 20 years.  I have been in the hearing aid industry for the last five years – I really did not pick this profession, the profession picked me. Helping people is part of living a good life so it is my “Play It Forward” contribution.  The fact is, in most cases, our patient’s lives have been enhanced by better hearing. What I would like my patients to know about me is that I am one of “them” and I truly understand. My weekends are my hobbies – I like working in the yard and I like to keep busy, typically anything I can do to satisfy the means.

Customer Reviews

I’ve had a very positive experience at this office. As a first time hearing aid recipient, Wayne has been very patient and knowledgeable. Still adjusting to my hearing aids, so far so good.

Linda Sager, on Google

Wayne went above and beyond to help my mom with the replacement of her hearing aids. He waited patiently while we found the office and stayed almost an hour past closing time to help us. We so appreciate his attention and caring attitude. We highly recommend this practice and this...

Diane Jackson, on Google

My appointment today was a wonderful experience . From meeting Cheryl and Dr. Wayne Stephenson. Dr Stephenson was very thorough and explained everything to my husband and myself. We would highly recommend this hearing center. Thanks again

Kathy McFee, on Google

From the cheerful receptionist, Shirley, to the professional and caring, audiologist, Wayne, you'll find comfort in knowing they truly care about your experience and your hearing. Quite knowledgeable in his field, Wayne goes the extra mile with his patients and wants them to have the ability to hear what's going...

Cruise Lady (cruiselady), on Google

Plain and simple...my husband was tired of not being able to hear - I was tired of screaming and repeating my words. After receiving an invitation from the folks at “Hearing Centers of Southwest Florida” for a complimentary otoscopic exam and hearing consultation, we both agreed it was time to...

Sheila Hoover, on Google

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